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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     MR:Import fex into html layout result in devstudio crash and generation ofRLTEMP File

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MR:Import fex into html layout result in devstudio crash and generation ofRLTEMP File
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Has anyone encountered this? On trying to import a fex file in HTML layout, Developer Studio vanishes and leaves an rltemp file in the report directory. On removal of the rltemp file using Developer Studio, all reports in that folder is lost and has to be restored from a backup. Tech Support says that the rltemp file is generated internally when for lists and should not hang around after the import. Does anyone have a fix?

We are using 767 Developer Studio, Reporting Server and Client.

Thanks.


________________________________________________________________________
WebFOCUS 7.7.03 | Client and Reporting Server OS: Linux Redhat | Client: Apache/Tomcat
Adapters: Oracle | Security: DBMS Security with password passthru
MRE Authentication: WFRS | Local: Developer Studio 7.7.03, MRE, Windows 7
Output: Excel, PDF, HTML
 
Posts: 23 | Location: New London | Registered: October 15, 2008Report This Post
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Hi Shantie,

I asked our internals on this one and was suggested that this sounds like a problem. For better trouble-shooting and/or report the issue, please open a case with Information Builders' Customer Support Services for assistance. You may either call at 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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