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[CLOSED] Distribution Server down
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My ReportCaster windows service is in the "running" status, but the ReportCaster console indicates that the distribution server is down. Has anyone ever had this issue? How did you troubleshoot?

Thanks!

Amy

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8201M, Windows, All Outputs
 
Posts: 9 | Registered: February 27, 2020Reply With QuoteReport This Post
Virtuoso
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amy

In the \ibi\WebFOCUS82\ReportCaster\log directory there is scheuler.log file that will have info. I suspect it can't connect to your repository for some reason.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 1812 | Location: Customer Support | Registered: April 12, 2005Reply With QuoteReport This Post
Virtuoso
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Try reboot the server where RC et DS are installed.

Sometime starting one and the other service result in having them asynchronized

Restarting the whole server may fix the issue except, as told by FP, you have a connexion issue. Even that, it can solve the problem...


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2297 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Reply With QuoteReport This Post
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