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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Enable InfoAssist

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Melody
Member
posted
I created a new user and associated it with a new group. I also created a new domain that is only accessible to the new group. Everything looks good, except if they right click on reports there is no InfoAssist option. Do you have any documentation on how to enable InfoAssist? My other users have access to InfoAssist just not the new ones assigned to this new group.

How do I enable InfoAssist to the new domain?

This message has been edited. Last edited by: Kerry,


WebFOCUS 7.6
Windows, all output
 
Posts: 7 | Registered: November 12, 2010Report This Post
David Glick
Guru
posted Hide Post
InfoAssist requires a license code in order for it to be available. You should contact your sales rep for the details.


David Glick
Director WebFOCUS App Studio
and WebFOCUS Developer Studio
WebFOCUS Division
Information Builders, Inc.
Direct (917) 339-5560
Voice Mail (212) 736-6250 x3560
Fax (212) 947-5168
Email david_glick@ibi.com
 
Posts: 315 | Registered: April 13, 2004Report This Post
Melody
Member
posted Hide Post
I already have the license code. InfoAssist already works on the default domain and with the admin user. What I need to know is how to enable it for the other domains.


WebFOCUS 7.6
Windows, all output
 
Posts: 7 | Registered: November 12, 2010Report This Post
David Glick
Guru
posted Hide Post
Melody,

I suggest you open a case with support for this since it is not the case that at least I am aware of, that a tool needs to be enabled per domain.


David Glick
Director WebFOCUS App Studio
and WebFOCUS Developer Studio
WebFOCUS Division
Information Builders, Inc.
Direct (917) 339-5560
Voice Mail (212) 736-6250 x3560
Fax (212) 947-5168
Email david_glick@ibi.com
 
Posts: 315 | Registered: April 13, 2004Report This Post
Brian Suter
Platinum Member
posted Hide Post
do they have any tools? Are they the right user type to get tools? Are they right clicking on a Stndard Reports older in which case they need to be a developer, or on a MY Report folder?


Brian Suter
VP WebFOCUS Product Development
 
Posts: 200 | Location: NYC | Registered: January 02, 2007Report This Post
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