Focal Point
[SOLVED] Dashboard list is incomplete.

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/8787066236

August 06, 2013, 09:22 AM
Doug
[SOLVED] Dashboard list is incomplete.
I have a situation which requires your insight.

That is: The list of available dashboards is, sometimes, incomplete. Here's the sequence of events: The user logs into the dashboard, they are presented with (https://this.that.abc/ibi_apps/bid-login? ) the login page and, upon successful login, they are presented with their list of available dashboards (https://this.that.abc/ibi_apps/Controller). But, not all of them are displayed.

Has anyone experienced, and resolved, this issue? Would you please share your solution?

This message has been edited. Last edited by: <Kathryn Henning>,
August 06, 2013, 10:20 AM
MattC
Yes I have. In 7.7, I was using a SQL RDBMS Realm driver to store the users and groups. There was a slight disconnect between the RDBMS and basedir when it comes to BID. If I had original users that were stored in basedir and I migrated them into the SQL DB, if I modified their groups in MR Administration, they would not see their “Views” right away.

If this is your case, a simple way to test this is to go into the Admin Console and clear the cache then log back in as that user.


WebFOCUS 8.1.05
August 06, 2013, 01:32 PM
Doug
Thanks for your reply MattC, All of our DB access is controlled from within WebFOCUS Admin user Management. So, would that happen here as well?

This message has been edited. Last edited by: Doug,
August 22, 2013, 03:51 PM
Doug
It turned out that this was a Java Cache issue which came about when using another application (which uses Java). Clearing Jave Cache remedied the issue.