Hi Guys,

We are getting an issue with the report caster server it's like when we restart the server and if we just run a scheduled job it runs fine.
After some time all the jobs are placed in a queue while only 3 or 4 jobs are being run for so long.
We have migrated from 8009 to 8207 this was not the case with the 8009 version.
Can it be an issue with HEAP size any suggestions

This message has been edited. Last edited by: FP Mod Chuck,

Rajesh

In the reportcaster configuration under Data Servers / EDASERVE there is a setting called Maximum Connections (Threads) by default it is 3. Maybe in your 8009 environment you increased that number.

By The way, You may get more answers from MyIBI.

Hi Chuck let me check that configuration on my older environment.

Hi Doug Is MyIBI is another WebFOCUS community platform how can I join it? Can I join it with my IBI registered ID or anyone can join it ?

Thanks

Rajesh

myibi is the new community that will replace Focal Point and will be released to everyone with a techsupport ID in the coming weeks. They are working behind the scenes to integrate single signon from the techsupport site.

Hi Chuck,

I changed the setting as mentioned and increased the connection number to 10.
But still, there is some issue with one of our report the report seems to be completed in the WebFOCUS reporting server the agent is in an IDLE state but still showing up RUNNING in Distribution Serer. This report has a long DBMS time approx 1 to 2 hrs depending upon the date range selected.
any suggesstions ?

Rajesh

Sorry I didn't answer this. I don't know why it would be doing that, I have not seen that before. I hope you opened a case with techsupport.

Hu Chuck,
Yes we have opened it with IBI support. Somehow we managed to cure the issue.
thanks for your reply.