Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED]Portal content / pages not refreshing on 1 browser, refreshing on another

Read-Only Read-Only Topic
Go
Search
Notify
Tools
[CLOSED]Portal content / pages not refreshing on 1 browser, refreshing on another
 Login/Join
 
rgp09
Member
posted
Hello. I've been struggling to figure out a pattern or how this is supposed to work, wondering if anyone had suggestions.

When i edit and update the portal, i'm not seeing the updates reflect right away. Sometimes it seems to take minutes, but sometimes it takes hours. On top of that, different browsers (chrome vs IE) are showing different content (IE currently showing old portal content, chrome showing updated portal content). And even in chrome, if i click run on the portal via explorer side pane, while in the portal itself, it shows the updated content, but if I instead just visit the portal URL, its still the old content.

I've tried following other suggestions, which is to right click and remove customizations for the portal, but these are not customized at all at the time of portal run. "Remove Customizations" doesn't seem to work for me either most of the time. I've tried deleting cache, cookies, etc.

Is there some sort of best practices for deploying portal pages and actually having them show up as expected?

Thanks.

This message has been edited. Last edited by: <Emily McAllister>,


Webfocus 8.0 Apache
Apache Tomcat
 
Posts: 17 | Registered: May 06, 2015Report This Post
Francis Mariani
Expert
posted Hide Post
In v8.0.08 it seems the only workaround is to "remove customizations" (sic) even if you don't have any.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
JRLewis
Gold member
posted Hide Post
One other trick I have used that always seems to work is to go to the Administration Console (if you have access), then click on Clear Cache.


WebFOCUS 8
 
Posts: 74 | Location: Gahanna, OH | Registered: September 22, 2009Report This Post
Kathleen Butler
Master
posted Hide Post
Hi Richard,

Francis is correct with removing the customizations. If you right click on customizations, remove it, and save, that should do it. However, if this still doesn't work for you please open up a case so we can have a technician do a quick remote session with you to see if there are any other issues. I already let Customer Support know that you may open a case on this so please reference the post as well.

Thanks,
Kathleen Butler
Information Builders
 
Posts: 391 | Location: New York | Registered: September 20, 2006Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED]Portal content / pages not refreshing on 1 browser, refreshing on another

Copyright © 1996-2020 Information Builders