Hi Bob,
The following Symptom-Problem-Solution page may be of help.
Symptom SectionEdaprint.log:
PTH creation error
cannot create shared memory, see reason in edapth traces atr1shmopn
Workspace initialization aborted
Traces:
r1shmope: file mapping name=Global\D:/IBI/SRV71/WFS/SHARE/001
r1shmope: CreateFile(D:\ibi\srv71\wfs\share\001)
r1shmope: CreateFileMapping(000000DC)
r1trcerr: r1shmopen: err#5, Access is denied.
r1shmope: create failed
r1shmclo: called to remove id=1
Problem SectionThe above error message appears in the edaprint and in traces when starting the server from Start/Programs. Server starts up successfully from services and from a dos box using edastart -srvstart.
Solution SectionMake sure the user starting the server has adminstrative privileges on the box. Then do the following:
Go to Start => Programs => Administrative Tools => Local Security Policy.
Then go to Local Policies => User Rights Assignments
You should see "Create Global Objects " in the right pane.
Add "Adminstrators" to "Create Global Objects"
Cheers,
Kerry
Kerry Zhan
Focal Point Moderator
Information Builders, Inc.