As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.
Join the TIBCO Community TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.
From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
Request access to the private WebFOCUS User Group (login required) to network with fellow members.
Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.
Is there a max number of characters that a user can enter in one feedback comment? Our customer entered "This is a test" to a total of 344 words and received a fatal program error: Error S01_A in pmf_feedback_update, FOCERRNUM:22 Input: 0
Let me know if I need to open a case.
Release 5.1.3 .. Oracle
Thanks.
WF 8.09
Posts: 68 | Location: United States | Registered: March 28, 2007
1024 characters, as it says on page 105 of the PMF documentation, under "how to add feedback." There, we looked it up for you. Next time maybe you can look it up.
In the past 4 years, since feedback was first done, it's worked this way; and a user typically enters 10-30 words, maybe 40 if it's to be a particularly long comment. Maybe 200-250 characters. Typing "this is a test" 81 times is pushing the limit (you typed in 1134 characters, exactly 110 over the limit). And true, you've discovered that if you go over this limit that people don't really go over in actual use, you will get an error message that doesn't tell you much. Focerrnum 22.
Sure, open a case on it if you like. It would be nice if the panel didn't let you go over the limit, maybe even told you how many characters you had left, and then stopping you before you typed in 1025 characters.
Bob Jude Ferrante Director of Business and Development WebFOCUS Performance Management Bob_Ferrante@ibi.com 917-339-5105
I'll take any questions about PMF - business or technical - anytime!
Yes, it would be helpful to not allow more than 1024 characters to be entered into the box. I will open a new feature request. Also, in the documentation snapshot, there is no Back button. Our version has a Back button between the sort by and the feedback history. What is the purpose of this button?
WF 8.09
Posts: 68 | Location: United States | Registered: March 28, 2007
If feedback is displayed in a gadget block or if you have pop-up mode set to SAME in 5.1.2, then the back button helps you get back to the place where you drilled to feedback from. That's its purpose.
Bob Jude Ferrante Director of Business and Development WebFOCUS Performance Management Bob_Ferrante@ibi.com 917-339-5105
I'll take any questions about PMF - business or technical - anytime!