Hi all,

We have compiled some of the most frequently asked questions into this thread. If you have any further questions, please feel free to reply or contact me directly.

*** Frequently Asked HOW-TO’S ***


** Register for Focal Point
1. Browse to the login page: https://forums.informationbuilders.com/eve/login
2. Click on the radio button:
I am not registered on: Focal Point
3. Click on Continue
4. Review the Terms of Service. If agreed, check the box and continue.
5. Fill out the registration form. Fields marked with an asterisk (*) are required.
Note: Registration usually takes one (1) business day to be approved. To avoid delays in approval, please fill in a complete profile with all required fields properly filled in.
6. When all fields are filled, scroll down to the bottom of the page and click on Submit button.


** Login on Focal Point
1. Browse to the login page: https://forums.informationbuilders.com/eve/login
2. Click on the radio button:
I am registered on: Focal Point
3. Type in your email address (used at registration time) and password.
4. To save the login on the local computer, check in front of Remember me on this site.
This way, the login information is saved on the local computer until the user chooses to logoff.
5. Click on the Login button.


** Retrieve password
1. Browse to the login page: https://forums.informationbuilders.com/eve/login
2. Click on the link "Lost Password?" underneath the password field.
3. A new window should pop up with a field of email address. Fill in the email address you used at registration.
4. Click on Send Me My Login Info.
The password should be sent to that email address immediately.


** Update profile
1) Login to Focal Point.
2) Click on the “Go” tab on the top bar, then “Personal Zone”, then "Profile" on the left column.
3) Once there, you will see your public profile, which every registered member will see. Click on the “View/Edit Complete Profile” link on the top right.
4) Now you are in your complete profile , where you can make the edits to your profile
5) Once all changes are made/added, scroll down to the bottom of the page and click on the Submit button.


** Update signature
1) Login to Focal Point and go into your complete profile.
2) Scroll down the page until you see the “Signature” field.
3) Fill in the signature you want to use. Here is a sample to model:

Member Name
Member Title

Prod: WebFOCUS 5.2.3 on Win 2K/IIS 6/ISAPI Mode
Test: WebFOCUS 7.1 on Win 2K/IIS 6/Weblogic 8.1/Servlet Mode

4) Once all changes are made/added, scroll down to the bottom of the page and click on the Submit button.


** Browse from one forum to another (i.e. FOCUS/WebFOCUS to iWay)
There are two ways to be linked from one forum to another.
-- First way:
1) Scroll up the page and you will see IB - Developer Center => Forums.
2) Click on the Forums link.
3) You are brought to the main forum page, where you can see all forums listed.
4) Click on the forum you would like to browse, i.e. FOCUS/WebFOCUS, iWay Products, etc.
After the click, you should be taken to the chosen forum.

-- Second way:
1) Click on the Go tab on the top bar.
2) Move the cursor down to “Forum”. DO NOT CLICK ON ANYTHING YET. You should see a list of forums we currently have.
3) Slowly, move the cursor to the right and click on the forum you wish to browse.
After the click, you should be taken to the chosen forum.


** Start a new discussion
1) Go to the forum where you would like to start a new topic, for example, FOCUS/WebFOCUS http://forums.informationbuild...s/a/frm/f/7971057331
2) Click on the New tab on the top bar.
3) On the drop down list, click on Discussion.
4) A new window should pop up, where you can type in the subject and message.
Note: If you did not login, you will be prompt to login with email address and password. Only registered members can post new topics and make replies.
5) Once done with the message, click on the Post Now button. You may also choose whether or not to include your signature.
6) Congratulations!! You just started your new topic. The page should be automatically updated with your new topic.
7) To make any changes to your message, please follow the instructions in Edit your own message.


** Edit your own message
1) Click on the topic to be edited/updated.
2) Scroll down toward the bottom of the message and click on the folder and pencil icon on the lower right hand side of your post. Please note: only the original author of the post can make edits.
3) Once you are finished, click Post Now.


** Reply to a post
1) Click on the topic where you would like to reply.
2) Scroll down toward the bottom of the page.
3) Click on the Reply => button (with a blue arrow), at the lower right of the last message.
4) A new window should pop up. Type in your reply in the message field.
Note: If you did not login, you will be prompt to login with email address and password. Only registered members can post new topics and make replies.
5) Once finish typing the message, click on the Post Now button.


** Post an image
Focal Point currently does not host images from regular users.
To display a image, i.e. screenshot, on the forum,
1) Upload the image file to an external site (e.g. www.postimage.org, no registration needed)
2) Post the URL to the image by either: (1) clicking on the Image URL icon and insert the URL to the image, then choose alignments (left, right, etc.); or (2) wrap the URL with tags [ IMG ]URL-goes-here[ /IMG ] .
If the image file is saved on users’ local or network drive, others will not have access to that file.


** Set notification emails
1. Login to Focal Point
2. Click on the Go tab on the blue bar, underneath the Focal Point banner, then click Personal Zones.
3. On the left column, click on Notifications.
4. Where you see Forums, Subscribe Content, click on “Edit”, toward the right.
5. A new window should pop up with various delivery preferences.
Check “Immediate Notification by Email” and next to it “Include Replies”.
If you would like to subscribe/unsubscribe weekly digest and/or daily digest, you can also make changes accordingly here.
6. When you are done with selections, click on Update button.
7. Wait a few seconds and you should see the notification page updated with your selection.


** Change preferences, i.e. time display, profile & appearance, signature options, etc.
1. Login to Focal Point
2. Click on the Go tab on the top bar, underneath the Focal Point banner, then click Personal Zones.
3. On the left column, click on Preferences.
4. You should see a list of preferences settings on the right window. Make any changes necessary/wanted.
5. When you are done with changes/updates, click on Submit button.


** Start a private topic, aka. Private message
There are two ways to send a private message.

-- First way: to invite one single targeted recipient to the private topic/message
If you are browsing the posts and would like to send a private message/topic to a specific member:
1) Login to Focal Point.
Note: Only registered members can send private message(s) to another registered member.
2) Browse to the post, whose author is your target recipient of private message.
2) Single left click on the author’s name, and a list of options is displayed.
3) Move the cursor downward onto the link “Invite the_member (member’s display name goes here) to a Private Topic”. Click on the link.
4) A new window should pop up. Type in a subject and message that you would like to send to the recipient.
5) Once done with your message, click on Post Now.
The page that you browse before should be automatically refreshed to display your private topic.


-- Second way: to invite single or multiple members to a private topic/message
1) Click on the New tab on the top bar, then click on Private message.
2) A new window should pop up, with two list boxes: one named My Contact and the other named Invited Members.
Note: If you did not login, you will be prompt to login with email address and password. Only registered members can send private message(s) to another registered member.
3) By default, the My Contact list is empty. To locate the person(s) whom you would like to send the message to, click on the link “Find new buddies” underneath the My Contact list box.
4) Another new window should pop up. When you see Displayed Name, type in the display name of the targeted recipient into the field, and click the Search button.
5) A list of member(s) that has the targeted display name is displayed. Check the one whom you are sending the message to, and click the Add selected members button.
6) If you would like to invite more members into your private message/topic, follow step (2) through (5).
7) Once done with adding members into My Contacts, highlight on the targeted recipient, and click the Add >> button. The selected name should appear in the Invited Members list box. Do the step for all targeted names.
To remove anyone from the Invited Members list box, highlight in the Invited Members list box, and click the <
8) Once all selection is done, click on Invite Members, at the lower right corner of Invited Members list box.
9) The page should be refreshed automatically for you to type in a subject and your message.
10) Once done with your message, click on Post Now.
The page should be refreshed to display your private topic.


** Read private topics/messages
By default, once you login to Focal Point, the top bar should be displayed with an extra tab notifying that you have new incoming private messages. Click on the *New PM tab and it will take you to the new private message.
To review previous private topics/messages,
1) Click on the Go tab on the top bar. Then click on Personal Zone.
2) On the left column, click on Private Messaging.
A list of previous private topics/messages is displayed.
 

This message has been edited. Last edited by: Kathleen Butler,