Here is a scenario:

We have users logging in with SSO and running either our Portal or a self-service report designer. (This is not infoassist).

Through the design of the self-service designer, we wanted to make sure that if a user merely clicks out of the browser or keeps clicking a submit button due to lag - we would be able to control the agents.

So here are the two things we would need advice on:
is there a way native to webfocus to control agents on browser close. Or do we have to create our own through javascript or whatever we decide. Can you control people from opening up multiple agents by continuing to click say a submit button.

So the logic would be onSubmit, basically deactivate that button so that they can't open up another agent.

This message has been edited. Last edited by: <Emily McAllister>,

Hello,

To stop users from hitting Submit multiple times, I think a little bit of JavaScript is the way to go. Disabling the Submit button is a simple solution to that.
I'm not sure I understand your other question. What is it you want to have happen when the browser is closed?

-Emily McAllister
Focal Point Moderator