Focal Point
[SOLVED] Error: failed to create Application Tree

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September 17, 2009, 04:57 PM
focuscon
[SOLVED] Error: failed to create Application Tree
WebFocus 7.6.5 running under Windows XP.
When I go into Web Console and select metadata, I get the above message. I have the same version installed on my desktop, the same action produces the applications under ibi/apps.
I suspect there might e something wrong in the install, but when I run the verification tool, everything is a PASS. Yes the server is started and Developers studio is unaffected (all the applications work). Any ideas?

This message has been edited. Last edited by: Kerry,
September 21, 2009, 09:32 AM
FortuneCookie
The error sounds like it's coming from the reporting server side. You may want to check your server log and where approot is defined in your edaserve.cfg


Prod: WebFOCUS 7.1.6, Windows 2003

Dev: WebFOCUS 7.6.2, Windows 2003
September 21, 2009, 01:13 PM
focuscon
09/17/2009 08:02:49 connecting cmrpht000038 tscomid=20,sesid=17
09/17/2009 08:02:49 processing cmrpht000038 u=Jerry Foster,l=SRV
09/17/2009 08:02:49  (FOC000) ERROR MESSAGE TEXT MISSING:  1910
09/17/2009 08:02:49 error in  rtfex: can't load dmh           
09/17/2009 08:02:49 request by t3rp2484 to notify disconnect of sesid=17
  

Thanks for your response. The reporting server shows the above code. Not much to go on. The edaserve.cfg points to the correct approot location. I'll try to find rtfex.
September 21, 2009, 01:47 PM
focuscon
I am now able to see the Application Tree when I select metadata in Web Console. I did nothing to resolve the situation. Thanks for your attention.