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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] MRE Error when trying to add users to Groups

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[SOLVED] MRE Error when trying to add users to Groups
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Latigresa
Platinum Member
posted
When I try to add a user to a group I get the error message below. I have asked my administrator to add them but he gets the same error. If we logon as admin we still get the same error. I don't know where to go next besides here and open a case. Which I just did but sometime I get faster and better response on here. :-)

Description: WebFocus API Error: Failed to process DST Request (add group to user). Check AGENT_NODE/AGENT_PORT settings. If correct, see DST Trace for more details.
Action: Contact your administrator

Thank you all in advance!!!

This message has been edited. Last edited by: Kerry,


WEBFOCUS 7.6.4
Server: WINXP
 
Posts: 121 | Registered: September 20, 2007Report This Post
Francis Mariani
Expert
posted Hide Post
quote:
DST Trace

Perhaps the answer is at IB Tech Support:

WebFocus API Error: Failed to process DST Request

Gets 'WebFocus API Error: Failed to process DST Request'

You will need to login to Tech Support to see this and other content.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
Latigresa
Platinum Member
posted Hide Post
They called me real quick and resolved it!! It turned out to be a combo of ports not matching and a corrupt group. Thank you.


WEBFOCUS 7.6.4
Server: WINXP
 
Posts: 121 | Registered: September 20, 2007Report This Post
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