Hello,

When an MR user is marked as not active and then that user tries to log into MR, they receive the standard 19104 Error message of what is below. I would like to add some text to the error message to clarify the cause of the error. I do not see this error number in the ENwebfoc_strings.lng file under the client/wfc/etc/folder. A general search on this error number did not produce helpful results.

Where is this message stored and can it be edited to add a line?

Thank you,
Geri

>>>>>>>>>>>>>
Error Number 19104
Severity Error
Description Invalid user ID or password.


Possible causes ibi.webfoc.wfmre.mrutil.WFMRError: The User ID or Password you have entered is incorrect.

Actions Verify that user ID and password are correct. Try again.

This message has been edited. Last edited by: Geri,

FYI, Geri already has a case opened regarding this issue.

Geri, please keep us all posted on the final solution, thank you in advance for sharing with all.

Cheers,

Kerry

I opened a case with Information Builders since there were no suggestions from the forum.

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********************** COMMENTS FROM INFORMATION BUILDERS **********************

Geri,

Ok we really do not recommend making changes to the underlying files, and once you do that you will be resposible for them and have to review those changes with every upgrade, but he is another suggested approach:

You try it with the 19104 error:

Here is another method that is directly associated with an error:

Within bid-config.xml file found in the \ibi\WebFOCUSxx\worp\conf directory there is a section of entries in the format of:

[error-redirect error-context="######"]
[context-redirect url="CONTEXT_URL" /] [/error-redirect]

Where "######" is the error number associated with an error, and CONTEXT_URL is a relative URL or variable pointing to a relative URL for the error page that will display when that error is encountered.

To change what page the error redirects to you simply need to change the corresponding URL associated with the error message in question. In most cases you will not want a Dashboard relative URL as a result you can use [x-redirect url="http://FULL_URL"/] instead of [context-redirect url="CONTEXT_URL" /] .

The following example redirects failed logins (Error code 19105) to
google.com:

Find these lines within bid-config.xml:
[error-redirect error-context="19105"]
[context-redirect url="&LOGIN_CONTROLLER;" /]
[/error-redirect]

and replace with these lines:
[error-redirect error-context="19105"]
[x-redirect url="http://www.google.com"/]
[/error-redirect]

Thank You, B.J.