Focal Point
IIS browser time out

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July 01, 2005, 03:11 PM
CHERI
IIS browser time out
Does anyone know how to change the IIS browser time out period. It seems the default is about 5 minutes. We have some reports that run longer than 5 minutes and the browser is timing out.
Thanks
July 03, 2005, 06:09 PM
GCohen
If you have MRE you can you use the Deferred Receipt option. The report is requested, and the browser is released, and at a later time you can inquire about all of your deferred reports, and view, save, or delete them. Its very convenient and better than tieing up the browser for a long time.
Also, the Library option of Report Caster allows you to put a long running report that lots of people may want to view into a library, and everyone just takes it out from there. This can be automatically set up in the Dashboard to always take a particular report from the Library.
July 04, 2005, 01:23 AM
j.gross
Both the IE browser and IIS web server have limited patience. The document at

techsupport.ibi.com/tech/wbf/wbf_tcn_003.html

describes how to increase their limits.
July 06, 2005, 02:13 AM
Bob Jude Ferrante
In terms of usability, it's not preferable to make a user wait with a clocked browser for even 5 minutes. You should allow users with long-running report requests to request their reports using Deferred Receipt. The great thing about Deferred is your user can request the report, then get control back immediately, while the report is queued and run asynchronously on the server. They can go to a queue screen to view it later.

Another method we've used for big reports is to use ReportCaster to schedule them. You can even have an email notification that's sent when the report is ready. Or of course you can have the report emailed to the recipient.

Hope these tips help.