Focal Point
[CLOSED] invalid authentication token

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November 18, 2011, 10:55 AM
Leanne Wood
[CLOSED] invalid authentication token
I am testing WF version 7.7.03. I am able to log in to Managed Reporting Administration, but when I try to navigate through Users to different pages I get the following error: invalid authentication token, contact administrator. Has anyone seen this before, and if so, how can I correct this problem. Thanks in advance for any guidance.

This message has been edited. Last edited by: Kerry,


WebFOCUS 8.2.02M, App Studio 8.2.02M
Windows 2012 Server, Excel
November 23, 2011, 02:35 PM
Kerry
Hi Leanne,

I checked with our internals and was confirmed that, this could be caused any number of issues, so to find out exactly what the issue is, please open a case with Customer Support Services for assistance. You may call at 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.