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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Can't run or delete portal due to "Duplicate Key" Error

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[CLOSED] Can't run or delete portal due to "Duplicate Key" Error
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Platinum Member
posted
We were having trouble importing a CM package with a single portal in it from one 8104 environment to another, and somehow the package took, but we can't run the portal, or rename it, or even delete it because of the following error:


Obviously, that's not a very helpful error, and I don't know if this is a configuration error that is causing this, or what to do to troubleshoot this.

This message has been edited. Last edited by: <Kathryn Henning>,



Prod: 8.2.0.4 OS:Windows 10 Output:AHTML, Excel 2007+

The life of a designer is a life of fight against the ugliness.
 
Posts: 141 | Location: North Carolina | Registered: August 10, 2012Report This Post
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We have had this issue in content and portals.

WE usually have to delete the offending item whether it is a fex or portal on the site you are importing to.

What we have found is if you rename a fex or portal, not the description, but the fex or bip name, this error happens. Seems the import looks for the internal key, and a name and a missmatch happens.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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So I work with J Hines. We are migrating to a new server. I had gone in before to edit a portal and it disappeared upon save. When trying to import a new version of the portal from an existing server it gave me a sql insert error. There wasn't anything to delete so I created a new portal with the same name so that I could import the cm package.

From there it brought back the original plus the one I created. Now we can't delete either of them. Is there a way to correct this?


8.1.0.4
Windows 7
Excel, AHTML, HTML,PDF
 
Posts: 41 | Location: North Carolina | Registered: September 14, 2012Report This Post
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In this case, what we have done is to look for the duplicate keys in the repository and delete one of them.

This is a little risky, and I would advise backing up the repository prior to deleting anything.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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could you please share which repository table we need to look for duplicate.
 
Posts: 1 | Registered: February 20, 2006Report This Post
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The table is WF_REPOSOBJ, and there may be dependencies as well.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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Our admin apparently solved this by basically deleting everything in repository database. I'm not sure if it could have been solved with something less drastic, because it took a while to migrate user, rules, etc back over from the other environment, but we eventually got this sorted out.



Prod: 8.2.0.4 OS:Windows 10 Output:AHTML, Excel 2007+

The life of a designer is a life of fight against the ugliness.
 
Posts: 141 | Location: North Carolina | Registered: August 10, 2012Report This Post
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