The file is damaged and could not be repaired

Focal Point

The file is damaged and could not be repaired - new issues

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/1701012202

December 19, 2006, 11:30 AM

S.J. Kadish

The file is damaged and could not be repaired - new issues

We just upgraded to 7.1.6 and find that some PDF files containing .gif graphs now show the error message:

"The file is damaged and could not be repaired"

A case has been opened with IBI. Of note: the last FocalPoint item with this PDF issue appeared in 2005 (and it's almost 2007!)

It always helps to ask the folks who know.

Rock on Focus Nation! Best wishes for the Holidays and IBI in 2007.

December 19, 2006, 12:25 PM

Tony A

Sandy,

I can remember getting this issue with gif graphs in 5.2.3 and it was inconsistant although it generally occured when trying to render a graph with no plots.

The method I used to overcome the complete failure of the PDF (it was a 4 x 4 graph plot on A3 paper) was to read the first six chars of the gif file and if it didn't match "GIF89a" then I substituted the "damaged" gif file with a known gif file that said the file was damaged.

Good luck and seasons greetings!

T

In FOCUS since 1986	WebFOCUS Server 8.2.01M, thru 8.2.07 on Windows Svr 2008 R2
	WebFOCUS App Studio 8.2.06 standalone on Windows 10

December 19, 2006, 12:35 PM

Francis Mariani

Now, that's technique!

Francis

Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server

December 19, 2006, 12:38 PM

Leah

Never had any graphs generated in our system so far for distribution, but the last time we had a lot of 'damaged' PDF files was due to a 'problem' with WebFOCUS and McAfee interaction.

Happy Holidays.

December 19, 2006, 01:31 PM

S.J. Kadish

The graphs did work in 7.1.1 and 7.1.4 and we just upgraded. Something tells me that the upgrade might be an issue.

Update - we found fixes and the graphs are now running.

Specific changes:

1.) Removed APP HOLD IBISAMP - this was done for the .gifs but was actually
extraneous

2.) Added a -EXIT at the end of the job prior to a label pointing to a &RECORDS
EQ 0 label.

Thanks for all who checked in!
Happy Holidays and the best for IBI in 2007!

This message has been edited. Last edited by: S.J. Kadish,