Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] How can I recover MRE Groups

Read-Only Read-Only Topic
Go
Search
Notify
Tools
[CLOSED] How can I recover MRE Groups
 Login/Join
 
<Gilles>
posted
Hi ,

All MRE Groups have been deleted by mistake thru 'Managed Reporting Admin' facility while doing a BID Change Management.

Now I can't modify any user in MRE or login in BID. The log shows
-> ERROR bid -Processor24 - 52 WORP_RM.doPost Exception java.lang.NullPointerException at ibi.webfoc.wfmre.repos.htm_bd.WFMRFileUserHandler.getGroupsEnumeration FileUserHandler.java:751)
->
Could someone guide me in how I can restore at least one coherent GROUP so I can add the misssing ones with the MRE admin.
-------
WF7.6.10 on WIN 2003 + Tomcat + RC + Bid repository on MSSQL (other system)

This message has been edited. Last edited by: Kerry,
 
Report This Post
Tony A
Expert
posted Hide Post
If I were you I'd raise this direct with IB as a fairly high severity - I guess this is a live system and your users cannot get to their BI reporting portal?

You do have back-ups of course - don't you? Frowner Confused

What about files from your dev system - still check with IB before restoration though - I'm sure that you are not the first (nor the last!) to "encounter" this issue.

T


In FOCUS
since 1986		WebFOCUS Server 8.2.01M, thru 8.2.07 on Windows Svr 2008 R2  
WebFOCUS App Studio 8.2.06 standalone on Windows 10 
 
Posts: 5694 | Location: United Kingdom | Registered: April 08, 2004Report This Post
Francis Mariani
Expert
posted Hide Post
This is just a suggestion, I am not advocating doing this, and I unfortunately don't have access to MRE at this time to confirm this.

Make a backup of your current user.htm file, found in the basedir directory.

Edit user.htm with a text editor. The user/group information should still be in the file, but flagged as deleted. Remove the deleted flags and save the file.

Users in Groups are stored in "IBIMR_GROUP_ENTRY" entries. You should see 'deleted' flags in these entries.

Groups the users belong to are stored in "IBIMR_USERFILES_ENTRY" entries. I'm not sure if you will see 'deleted' flags here.

You may need to restart the WebFOCUS server.

If you don't want to do this, at least browse user.htm to see if the information is still in there.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
<Gilles>
posted
Francis,

I really appreciated your fast answer to my inquiry which needed attention quickly.

As you suggested, I took the GROUP entries in the user.htm file from my other system and plugged them in the file which by the way did not have any of the Group entries anymore - the groups are the same.

I had some back-up like any serious site must have, but to get to the backup file takes a day (secured out of site); I was also not shure if that info was not also partially in the RC Repository.

Thanks again for the help.

All this occurred because I do have another problem with the newly installed WF 7.6.10 on the PROD system which for a reason I don't catch does not give me the Report Caster console which I need desperatly.

I will open another post for this one.
 
Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] How can I recover MRE Groups

Copyright © 1996-2020 Information Builders