[CLOSED] Server maintenace: Significance of tscom3.out, OUT and findresult.txt
we have come across a rare scenario in our production environment where in we started getting alerts as below:
Target: Old Status: Green New Status: Red
Current value: VM CPU - (Metric CPU Usage (Average) = 99%)
Alarm: VM CPU ([Yellow Metric Is Above 75%; Red Metric Is Above 90%])
Description: Alarm VM CPU on changed from Green to Red
While looking at the processes currently running, we saw tscom3.out commands taking up 99.9% CPU or greater. We had to kill one of the tscom3.out process to bring back the services. What is the significance of tscom3.out command ? How can we avoid such scenarios where server is down cos of CPU usage above average.
Also what is the signoficance of OUT and findresult.txt files ?This message has been edited. Last edited by: Kerry,
May 13, 2010, 11:08 AM
njsden
tscom3.out is the executable file that runs when serving a request in WebFOCUS. You would usually see as many tscom3.out processes as WebFOCUS REporting Server Agents you have configured.
If one of those processes is reporting a high CPU consumption, you'd need to monitor/review which kind of reporting requests are being sent to WebFOCUS to handle. Do you high highly complex reports in your environment? Do you have an MR environment where your users can do all sorts of ad-hoc reporting without minding the performance implications of the requests they are creating? (I know I have such an environment )
Also what is the signoficance of OUT and findresult.txt files ?
I don't think those files belong to WebFOCUS. Is it possible that you system administrator has been working in the WF installation directories and created those files as part of scripts or anything similar?
"findresult.txt" looks much like a file I would create if I needed to "find" something recursively in a whole bunnch of directories (think WF APP PATH) and want to save the content to a flat file for later review.
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