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[CLOSED] Issue using Chrome with Excel when multiple WFServlet

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June 18, 2015, 03:30 PM
MartinY
[CLOSED] Issue using Chrome with Excel when multiple WFServlet
Hi folks,

Wondering if you have a solution to that, can't find it.

When using Chrome and Excel, a WFServlet is generated in the PC's Download folder. This file can be open from Chrome in Excel no issue.

The problem is when the PC's Download folder contain multiple WFServlet (which is normal when generating multiple report one after the other), the first WFServlet is open by Chrome instead of the last one downloaded.

Any ideas ? Am I missing something such as some SET somewhere ?

Thanks,

This message has been edited. Last edited by: MartinY,


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
June 19, 2015, 12:35 PM
eric.woerle
Martin,

I would change your redirection settings for excel. In general, I would expect the name of the excel file (in this case WFServlet) to increment for each file (WFServlet (1), WFservelet (2) ). But if you change your redirection settings for excel files, it should use the technical name of the report as the file name instead of WFServlet. That should resolve your issue.

The Redirect Settings can be found in the Administration Console for the Web Client


Eric Woerle
8.1.05M Gen 913- Reporting Server Unix
8.1.05 Client Unix
Oracle 11.2.0.2
June 19, 2015, 03:31 PM
MartinY
Hi Eric,

Thanks for the suggestion, but I don't think that it's a redirection issue 'cause the file does open properly with Excel.

As you mentioned, in the download folder I may have WFServlet, WFServelt(1), WFServlet(2) and so on but when I open it from Chrome it always open WFServlet.

I don't understand how changing the redirection will now generate a "technical name". And if a "technical name" is generated, it will be the same for all execution so I'm back to the same issue.

Remember that it work fine with IE ad FF, only with GC I have that issue.

Regards,


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
June 19, 2015, 04:00 PM
eric.woerle
Martin,

The difference would be that if you run Report A, then Report B, The Report C, you would have listed under chrome Report A, Report B, Report C instead of WFServlet (1), WFServlet (2), and WFServlet (3).

For me, I don't have that problem with Chrome. It will list out WFServlet (1), WFServlet (2), and WFServlet (3) at the bottom of my window and I just select the one I want to open. maybe its a setting in your chrome if you aren't experiencing the same thing.


Eric Woerle
8.1.05M Gen 913- Reporting Server Unix
8.1.05 Client Unix
Oracle 11.2.0.2
June 22, 2015, 02:00 PM
MartinY
Hi Eric,

I still have to test it 'cause now it works properly. I have to figure how and why I had that issue.

I'll be back with more info if I can find some :-)

Thanks,


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
June 23, 2015, 08:26 AM
MartinY
Finally not able to reproduce.

Maybe an update, a clear cache/history, reboot, ... as solved it.


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007