I have a simple report in InfoAssist that, on my machine, will only open as Active Flash and not in any other format, HTML being the critical one. This action is across different browsers (Chrome, Firefox, and IE) on my Windows XP PC. A colleague can open on a Windows 7 machine using Chrome and IE. Has anyone experienced this before?

Thanks in advance!

This message has been edited. Last edited by: Kerry,

Hi Ed,

I checked with our technicals and was suggested that, a case may be of better help. You may either call at 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry