Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.



Read-Only Read-Only Topic
Go
Search
Notify
Tools
MSSQL Connections
 Login/Join
 
Aaron M. Reiff
Silver Member
posted
Good day! Want to understand how WF 5.2x and higher manages connections to the database server. In this case we're using WF 5.23 connecting to MS SQL Server - eventually upgrading to 7.14. It appears that some of the connections are hanging and I want to see how that's being controlled. Can anyone point me in the direction of this info?


Aaron M Reiff
Prod - WebFocus 7.66
Prod - ReportCaster 5
Win Server 2K/ISAPI/MSSQL Server 2K
--------------------
Test - WebFocus 7.66
Win Server 2003/TomCat/MSSQL Server 2K
--------------------
Dev - WebFocus 7.66
Win Server 2003/TomCat/MSSQL Server 2K
 
Posts: 43 | Location: Cincinnati, Ohio | Registered: June 02, 2006Report This Post
Kerry
Expert
posted Hide Post
Hi Aaron,

Release 5.2 of the Data Adapter for Microsoft SQL Server is based on OLE DB, the Microsoft-recommended API for developing high-performance components. The adapter uses the OLE DB Provider for SQL Server (SQLOLEDB), a native, high-performance provider that directly accesses the SQL Server TDS protocol.

Can you please a little more information on the following questions:

What do you mean by "hanging"?
Is data returned and then there is no activity?
A request is made and no data returns?
Agents are available but no one can connect?
Data is returned but then the connection to the database is not freed? Does the client disconnect?

Hope this helps. Big Grin

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
Aaron M. Reiff
Silver Member
posted Hide Post
Kerry

Thanks for responding. My answers are below.

Aaron


What do you mean by "hanging"? - Example: A session started this morning at 9.20am. An hour and half later the session still appears. The last command executed is 'TABLE FI' (which I assumed means that it's trying open a table file)

Is data returned and then there is no activity? - No Activity

A request is made and no data returns? - Yes

Agents are available but no one can connect? - Agents are available until we max out because many are hanging. When there are no agents left . . .

Data is returned but then the connection to the database is not freed? Does the client disconnect? - This is the reason for my question. How does WF free the connection?


Aaron M Reiff
Prod - WebFocus 7.66
Prod - ReportCaster 5
Win Server 2K/ISAPI/MSSQL Server 2K
--------------------
Test - WebFocus 7.66
Win Server 2003/TomCat/MSSQL Server 2K
--------------------
Dev - WebFocus 7.66
Win Server 2003/TomCat/MSSQL Server 2K
 
Posts: 43 | Location: Cincinnati, Ohio | Registered: June 02, 2006Report This Post
Kerry
Expert
posted Hide Post
Hi Aaron,

If the request is made and neither data or an error message is returned then the request may still be processing.

Are the databases large? Is a key field being used?
Does the problem happen for every request?

The connection should not disconnect until after the data is returned.

At this point, we strongly suggest you to contact Information Builders' Customer Support Services and open a case for further assistance, as we may need to know details of your current system/environment. You may either call at 1-800-736-6130, or access the online system InfoResponse. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic


Copyright © 1996-2020 Information Builders