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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] E-Mailed Drill Down Reports and IE8

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[SOLVED] E-Mailed Drill Down Reports and IE8
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rogerwilkouk
Silver Member
posted
We have a Reportcaster PDF report which is E-Mailed to various users that contains a drill down to another PDF report.
When clicking the drill down in IE6, everything functions exactly as designed.
When clicking the drill down in IE8, if the user has no instances of IE8 open it functions as designed (so we know the URL is correct - thanks to all the previous discussions on this which prove invaludable) however if they have an instance of IE8 already open, we get "Error code is: 1021Could not get error message" and the drill down doesn't work.
We have tried setting it to open in a new window, new tab, changing the compatibility settings etc.
Has anyone come across this and is there some setting we are missing to get the drill down to open while Internet Explorer (IE8) is already running?

This message has been edited. Last edited by: Kerry,


WF 81.5, Windows7
AS/400 Database.
All Outputs

 
Posts: 46 | Registered: November 26, 2008Report This Post
rogerwilkouk
Silver Member
posted Hide Post
After many frustrating hours of trying everything under the sun, including hacking the registry and trying to force new sessions of IE8 etc. I have discovered that it seems to be the link between Adobe and IE8.
If I save the report and then open it in Adobe it still fails but if I save the report and open it with Internet Explorer (i.e. Adobe within IE), then it works.


WF 81.5, Windows7
AS/400 Database.
All Outputs

 
Posts: 46 | Registered: November 26, 2008Report This Post
Kerry
Expert
posted Hide Post
Thank you Roger for sharing the info with all.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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