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[CASE OPENNED] HELP!! "errmes: "error in rtfex: can't load dmh "

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February 16, 2010, 08:51 AM
Pascal Bellerose
[CASE OPENNED] HELP!! "errmes: "error in rtfex: can't load dmh "
Hi,

We have certain users that gets this error when trying to logon to dashboard.
 02/16/2010 08:28:07 tscomid=74, sesid=59:  errmes: "error in  rtfex: can't load dmh  
 "                                               


We are running WebOFCUS client 7.6.8 on a Windows machine, against a WFRS at 7.6.9 on an AS/400 at V5R4.

Note: When we add QSYS lib at the end of the JOBD's initial library list, the user does nto get the error.

Any ideas what's causing this error?

This message has been edited. Last edited by: Pascal Bellerose,


WFS/FFS/DM 7.6.4 / WFS/FFS/DM 7.6.8 / WFS/FFS/DM 7.6.9 / AS400 V5R4M0 / HTML / iSM 5.5sp2
February 16, 2010, 03:56 PM
Waz
You may have to put a case in with IBI.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

February 22, 2010, 01:16 PM
Pascal Bellerose
It seems DMH is a C program that is in SRV76 library.

I guess the fact that the library list is not loaded explains why it can't load DMH...


WFS/FFS/DM 7.6.4 / WFS/FFS/DM 7.6.8 / WFS/FFS/DM 7.6.9 / AS400 V5R4M0 / HTML / iSM 5.5sp2