Focal Point
Dev Studio Error (Solved)

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November 10, 2009, 08:57 AM
RLPhelps
Dev Studio Error (Solved)
I have started having the following error message when I try to create a new master file from an excel spreadsheet. Everything had been working fine.
"An HTTP 500 error has been returned while processing the web components"

If you would like to see how this was resolved you can look at case # 53212549 from the Tech Support page. It was a Tomcat issue.

This message has been edited. Last edited by: RLPhelps,


Ronald L. Phelps
November 11, 2009, 04:05 AM
harsha.g
There could be 2 reasons for this error:

1) If you were trying to create the masterfile through "Synonym" and if it is returning this error then there could be some huge agents running at WebFOCUS server side. Solution: Contact your WebFOCUS Admin and try to clean the agents and then give a try.

2) If you were trying to create the masterfile through "Upload Data File" and if it is returning this error then I suspect that your excel spreadsheet has a huge data init?
Solution: Just have a few sample of data in your excel spreadsheet and they try to create the masterfile from it.


Version: WebFOCUS 7.6.6
O.S. WebFOCUS is mounted on Unix
Output Report: HTML, Excel, CSV, PDF and TXT