Focal Point
[CLOSED] ReportCaster error "hft_DSTTRANSACT_open_BOTPACK"

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/2837018395

November 17, 2010, 07:31 AM
Suji
[CLOSED] ReportCaster error "hft_DSTTRANSACT_open_BOTPACK"
Hi,
I have scheduled a report to run everyday at 8 AM EST in our application using reportcaster functionality . But the report is not emailed to the users due to the following error.

ReportCaster Log Report Schedule ID: S1567ht7qu01, Job Description: Scorecard ID s3079
Process: J15hacafqkda
Schedule ID: S1567ht7qu01
Start Time: 2010-11-16 08:00:01
End Time: 2010-11-16 08:00:02

Message Code Message Text
BTP1010 Schedule Executed Due To NEXTRUNTIME
BTP1010 hft_DSTTRANSACT_open_BOTPACK

Can anyone tell me what kind of error this is and suggest me a solution?

Thanks,
Suji.

This message has been edited. Last edited by: Kerry,


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November 18, 2010, 08:36 AM
GamP
Check to see if all components in the request are of the same release version - Report caster, report server, webfocus client. Check to ensure they all use the same java version. Be sure that the request does not get started on 764 and tries to execute on 769.
If that does not solve this, then I'd open a case with IB tech support.


GamP
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