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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] How to stop calls to px-api.ibi.com

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[SOLVED] How to stop calls to px-api.ibi.com
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WFConsultant
Platinum Member
posted
When I run a portal having a simple car report, I see that there are several calls to px-api.ibi.com. These calls are trying to access the file, ibiinfo.js. Is there a way to stop all the calls going out? Are there any configuration settings available for us? Thank you in advance.

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8207.11
App Studio 8207
 
Posts: 146 | Registered: January 06, 2009Report This Post
WFConsultant
Platinum Member
posted Hide Post
Here is the suggestion form NYCBabak. Implementing this has removed calls to px-api.ibi.com.

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I think WebFOCUS 8207 has a setting called Usage Analytics (IBI_ANALYTICS_ENABLE).
When selected, this check box activates a feature that records WebFOCUS events and URLs using Gainsight. Information Builders uses statistics derived from these events and URLs to analyze usage of product features.

When cleared, the feature that records WebFOCUS events and URLs using Gainsight is not activated. If you go to Admin Console/ Other do you see the Usage Analytics checked? I’m not positive this is the reason you’re detecting this call but it’s worth checking.

This message has been edited. Last edited by: WFConsultant,


WebFOCUS 8207.11
App Studio 8207
 
Posts: 146 | Registered: January 06, 2009Report This Post
David Briars
Master
posted Hide Post
quote:
...I see that there are several calls to px-api.ibi.com...


Yikes! I would want to shut down any calls to somewhere outside of my company too. :-)

I took a look at the Usage Analytics (IBI_ANALYTICS_ENABLE) setting in our 8206.08 release and saw that it was unchecked by default.

Hopefully, IBI sets this setting to off by default across any new releases.

Many thanks WFConsultant for your post.
 
Posts: 822 | Registered: April 23, 2003Report This Post
Waz
Expert
posted Hide Post
The installs and update I've done ask the question if you want to send usage stats to IBI.

Perhaps someone blindly answered yes to the question, or is it defaulted to yes on auto install.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
FP Mod Chuck
Virtuoso
posted Hide Post
This was answered on myibi. The Usage Analytics setting was turned off and those calls to px-api.ibi.com stopped


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
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