Focal Point
InfoResponse Online Search Improvements

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/3071067331

November 12, 2003, 07:10 PM
Robert Freeman
InfoResponse Online Search Improvements
We are pleased to announce an improvement in the search on the Information Builders' Technical Support site at http://techsupport.informationbuilders.com . These changes are made due to feedback from customers like you.

The search results page now contains two selections to help you narrow your search. Both are designed to help you easily find the answers you are looking for.

- Sort Results by Document Type
By selecting this link, your search results are categorized by document type, such as Techniques, Known Problems, or Manuals. Narrow your search by selecting a particular document type. This extends the "Show results by Document Type" function of the Advanced Search to those who prefer to use the simple search available on every page of the site.

- Exclude Manuals from Results
By selecting this link, you can remove manuals in PDF and HTML format from your search results, reducing the size of your answer set. You can also include or exclude particular document types from your search from the Advanced Search by checking or unchecking the appropriate items.

Thanks to your feedback, we hope that these changes make your visit to the Information Builders Technical Support site more productive and enjoyable.
December 11, 2003, 08:55 PM
susannah
thats nice robert but you've missed the point of what people want. they don't want an entire manual to be returned, we want the reference or the section, not the whole manual. that just means pdf'ing or html'ing each chapter/subchapter and keywording it.