I have a procedure I created using web focus that has a report and a graph. It runs fine in webfocus enviroment, but when i distribute it using report caster, the graphs dont come out. Messing aroun with it, i can get them to show up as a x and look at the java log and see the unknown source error. I looked up the error and some people say that it has to do with java and msn IM. so i removed the jave runtime and reinstalled it and I dont have any msn IM that i can see. it didnt work. I dont understand why it works fine in webfocus, but not reports caster.

can anyone help?

This message has been edited. Last edited by: Kerry,

Put this at the beginning of your focexec:

SET GRAPHSERVURL=http://your_webserver/ibi_apps/IBIGraphServlet

Second, please go back to your profile and update your signature with your products, releases, and platforms so that we can better help you.

Thanks for the reply, i tried setting the graphservurl, but it didnt work.

Charles,

This is a stupid question but did you change the string 'your_webserver' to the name of your web server?

Also, please update your profile signature as requested above.

quote:

http://your_webserver/ibi_apps/IBIGraphServlet

Yes, I changed the 'your_webserver' to my server and got nothing. the images still show up as a red X. if i right click on the image and got the java console, this is the last few lines of the log:

java.lang.ClassNotFoundException: ServerSidePngGraph.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
load: class ServerSidePngGraph.class not found.
java.lang.ClassNotFoundException: ServerSidePngGraph.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)


been working on this for 2 days now and don't inderstand why it would work fine in the developer studio but not in the library

You need to open a case with IBI. They can go over your installation with you and make sure that everything is set properly in your configuration.

Also make sure that you go through your installation manual with a fine tooth comb looking for anything that has to do with graphs especially with Report Caster.

As an example, I'm on a Unix system using Xwindows for graphics and I have to make sure that I set the DISPLAY variable in my reporting server and Report Caster startup scripts. Now this doesn't apply to you but is just meant to give you an example of the kind of examination you need to do. IBI CSS can help you with that.

Good luck.

Your procedure contains a report and a graph so I presume it is a Compound Report. What format are you using when you schedule it in ReportCaster? You should not have a problem if you use PDF because the image should already be rendered. There may be a problem if you select HTML and you distribute by email since rendering the image requires connectivity to WebFOCUS. Similar problems can occur in images sent to the Report Library in HTML format.

i was using html. I tried creating the graphs in a seperate procedure and still coudnt get it to work. I also tried using the pdf file format and it also didnt work. I also tried changing the distribution from report library to email and still no progress.

thanks for your help though. any other ideas? the tech help is uploading some sample files for me to try, i will post my results, if any.