Hello all,

We have a set of dashboards in various public views on both our test server and our production server. I've changed the look of them on our test server and now I'd like to export/import them to our production server.

The problem I'm facing is that almost all the checkboxes in the Import tool ("WebFOCUS BID Change Management Import") on our production server are disabled for the public views I want to update.

Isn't this what change management is for?!? How am I supposed to manage my changes?

If there is *any* user assigned to those views, then the Change Management utility won't let you import a new definition (it works that way by design).

So, before you can import a view that has a disabled checkbox, you will have to go to "Manage Users", take a look at each an every user that is assigned to that view and remove them. Yes! you'll have to remove the users from there. As soon as they log back in, a new entry will be created again.

Edit: At least that's how it works in an environment that uses Microsoft Active Directory authentication and authorization. I hope it does the same on other security models.

Once there are no users associated to the view you want to import, you can run the import option again and you'll notice that the checkbox is now enabled.

Do this after hours (or at a time when no users will be accessing the dashboard) because if someones logs in during those few seconds between the removal and the load of the import page, the checkbox will be disabled again.

This message has been edited. Last edited by: njsden,

Verrry interesting!

I can't update a few template files while the dashboard is being used? All I did was remove the menu section and add a link to a Help page to the banner. I changed the banner stylesheet a bit too. None of the files that BID change management manages seem to even depend on which user is logged in to which dashboard...?

Is there any reason I can't just copy the files over instead of trying to use Change Management for one of the things it was designed to make easier?

I could try to do this after hours, removing all users from the dashboards, trying to keep track of who was connected to which dashboard and re-assign them afterwards, but that seems a lot of error-prone work for a simple change like this. Perhaps some tool to automate that would be convenient, some kind of change management software perhaps? :P

Well, try importing the users assigned to the views in the test environment as well. There should be a checkbox that should allow you to import selected users for a view as well I think. Once you remove all the users assigned to that view in production, as njsden indicates, see if you can import the public views with users. If so, see if the assignment of the users are there for the public views after the import is completed. See if this will work for you.