Focal Point
[CLOSED] Dashboard -- "Edit Content" feature hangs

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June 15, 2010, 08:37 AM
John_Edwards
[CLOSED] Dashboard -- "Edit Content" feature hangs
We just did an upgrade to 7.6.11 and everything is running fine with one exception. The Edit Content option in Dashboard hangs. Has anyone else run into this during an upgrade? Seems like an odd turn of events.

J.

This message has been edited. Last edited by: Kerry,



June 25, 2010, 12:56 PM
Hua
This was one of the problems we had too.

IBI helped us during the re-install and identified some .xml alias files were missing from the localhost DIR within the tomcat/conf/catalina directory. When they included those files, several issues were resolved.

Sorry, couldn't exactly tell you what the problem was.

Hua


Developer Studio 7.6.11
AS400 - V5R4
HTML,PDF,XLS
June 30, 2010, 05:17 PM
Kerry
Hi John,

This could be from something as simple referencing an older jar file, as noted in the following other SPS.

Unable to edit content in Dashboard's Viewbuilder

There are also several other related issues as well on the support site. IF none of these resolve the issue, you may want to open a case with Tech Support for assistance. The phone number is 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.