Hello,

I've created a toolbox for my dashboard to use and it has a mixture of website links and folder links. The website links work correctly when selected, however, the folder links fail.

I've used the following syntax when defining a folder link - "file:///S:\Global\IS". However, when I run my dashboard, and select the link I'll get a cannot find 'file:///S:GlobalIS' error. (Yes, the directory S:\Global\IS does exist on my PC.)

Can file/folder links not be done in toolbox links?

Thanks,
Colleen

This message has been edited. Last edited by: Kerry,

Hi Cgiuda,
Can you eloborate more about this issue? If you can explain what this Toolbox in Dashboard means.Walk us through creation of Toolbox in Dashboard.

Thanks
TryFocus

ok....

Go into "Business Intelligence Dashboard View Builder" in your WebFocus main menu
Select "Toolbox" . This is where you define your toolboxes and the links that are to be in them. Select "Save" and "Done" when you have completed this.
Now select "Group Views"
Check off the dashboard you want to edit, Select "Edit Look"
Select "Toolbar", and specify which toolbox and which links within that toolbox you want to show on your dashboard.
Then launch your dashboard and you will have your banner links in it.

quote:

Originally posted by cgiuda:
... I've used the following syntax when defining a folder link - "file:///S:\Global\IS". However, when I run my dashboard, and select the link I'll get a cannot find 'file:///S:GlobalIS' error. (Yes, the directory S:\Global\IS does exist on my PC.) ....

1. Firefox and IE interpret file links differently. Be aware.

2. This link works fine for me:

 <a href="file://H:\some_report.pdf">Click Me</a> 

. Do you have one slash too many? Also, it looks like you are linking to a directory. Try to isolate if that is the problem. Are you able to link to an individual file?

- ABT

- ABT

Yes, Firefox has problems with file/folder links. My problem happens when using Internet Explorer.

The problem is specifically with banner links (or toolbox links), not HREF links. My HREF links all work fine. These are only links created via a toolbox for the dashboard.

Yes, I am linking to a directory. I was expecting to behave similiar to when I have HREF links to directories (Windows File explorer will launch)

I didn't try a file - I'll test that out and see what happenes.


Thanks,
Colleen

When defining the path, try escaping the slashes. That is, try your path as: file://S:\\Global\\IS

- ABT

Thanks! That fixed it!

I also found that after modifying the link in the toolbox, that I had to go back to the dashboard toolbar and remove and add the link back in in order for it to refresh. It didn't automatically get the updated link just by changing it in the toolbox.

Colleen