Focal Point
Report Caster Scheduling Issue

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/3657025376

November 13, 2014, 10:17 AM
Risserc
Report Caster Scheduling Issue
Hello All,


I have a case open with IBI, but I was wondering if any of you have experienced the same issue. We recently upgraded from 8.0.06 to 8.0.08. This issue had never happened before we upgraded.

The topic is ReportCaster. I have a sporadic issue where the RC jobs that are scheduled to run will not execute. It is not that they executed and failed, they just never tried to execute. I look at all of the jobs in the RC explorer and they have a "Next Run Time" that is already in the past.

I restart RC and all the jobs that should have run jump in the queue, but it causes a significant delay in getting the information out to the organization.

I have checked the RC scheduler log, the Event, Monitor, and Audit logs and nothing points to a distribution server failure.

Has anyone experience this issue as well? Does anyone have recommendations for how I could get to the bottom of it?

Thanks,

Cody


WebFOCUS 7.6
Windows, All Outputs
January 05, 2015, 12:29 AM
Ram Prasad E
Did you check the java version compatibility.


WebFOCUS 8.1.05
Windows
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