Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED by case] adobe question

Read-Only Read-Only Topic
Go
Search
Notify
Tools
[SOLVED by case] adobe question
 Login/Join
 
HCP
Member
posted
Wondering if anyone has any information or can point me in the right direction. Two of our users are unable to view some of their webfocus reports after getting a new PC. They have reviewed all of their adobe settings from the old pc to the new pc and they say they are the same.

The reports that have been able to run successfully via adobe are basic reports that have selection criteria in the form of drop down list boxes. The reports they are not able to run have selection criteria that must be entered. This selection criteria must pass some validation via java script. When they click on the view icon, nothing happens (no error message, it just sits there)

Again, this is only happening for two users, one using Adobe Reader X version 10.1.1 and one using Adobe X Pro.

This message has been edited. Last edited by: Kerry,


Webfocus 7.7.2
Windows, HTML, PDF, and Excel
 
Posts: 18 | Registered: February 23, 2011Report This Post
Danny-SRL
Virtuoso
posted Hide Post
I would replace
ON TABLE PCHOLD
by
ON TABLE HOLD

and see if you do get an error message.


Daniel
In Focus since 1982
wf 8.202M/Win10/IIS/SSA - WrapApp Front End for WF

 
Posts: 1980 | Location: Tel Aviv, Israel | Registered: March 23, 2006Report This Post
Waz
Expert
posted Hide Post
What does the View Icon do, is it the submit button ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
HCP
Member
posted Hide Post
The view button is the submit button that calls the fex file.

This problem is occuring in our production environment, so I don't have the flexibility to make any changes to the fex files at this time. Since this is only occuring for two users, we think it's related to their security settings on their PC and are in the process of investigating that now.


Webfocus 7.7.2
Windows, HTML, PDF, and Excel
 
Posts: 18 | Registered: February 23, 2011Report This Post
Waz
Expert
posted Hide Post
Are they the only ones that have Adobe X ?

What browser are they using ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
HCP
Member
posted Hide Post
Sorry for the delayed response. We were told by an IBI consultant to change the caching behavior on the server side as follows:

1. Edit the configuration file httpd.conf located in
IBM HTTP Server Home Directory\Conf.

2. Add or uncomment the following lines:
LoadModule expires_module modules/mod_expires.so
LoadModule file_cache_module modules/mod_file_cache.so
LoadModule headers_module modules/mod_headers.so

3. Add the following line after mod_headers.so:
Header set cache-control "public"

We are in the process of testing this, but it appears to have resolved the problem.


Webfocus 7.7.2
Windows, HTML, PDF, and Excel
 
Posts: 18 | Registered: February 23, 2011Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED by case] adobe question

Copyright © 1996-2020 Information Builders