As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.
Join the TIBCO Community TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.
From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
Request access to the private WebFOCUS User Group (login required) to network with fellow members.
Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.
**Information Builders Wins Top Customer Service Award in 8th Annual American Business Awards**
Dear Customers,
Information Builders is proud to announce that Stu Madison, Vice President of Corporate Technical Support Services, won the 2010 Stevie Award for "Customer Service Executive of the Year".
Stevie Awards were presented in more than 40 categories including Best Overall Company of the Year, Executive of the Year, and Corporate Social Responsibility Program of the Year. More than 2,700 entries from organizations of all sizes and in virtually every industry were submitted for consideration.
I have to agree that IBI has the best customer service of all the software vendors that I work with and this award is highly deserved. The only way this could happen is with the outstanding leadership that you display every day.