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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Report caster FTP distribution option will not post file to FTP site

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Report caster FTP distribution option will not post file to FTP site
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Tim Cherry
Member
posted
We are getting the following error in the report caster job log:
"PORT :530 Only client IP address allowed for PORT command"

The reporting server, ftp server, and database server are all on the same network, separate machines, and behind the firewall. We have tried using the dns name and the ipaddress of the ftp server. The same error still occurs.

To test to see if the ftp site was setup properly, we tested the ftp site with an ftp client (filezilla). In order to get Filezilla to work, we were required to set the transfer type to "Active", not "Passive". The file then uploaded to the ftp site.

Report caster does not seem to have a configuration setting for the ftp transfer mode. How can we tell report caster to use "Active" mode instead of the default of "Passive" ?

If Passive is only supported, how do we configure the client machine or ftp site to work in our environment with all devices behind the firewall?
 
Posts: 2 | Registered: February 21, 2006Report This Post
Kerry
Expert
posted Hide Post
Hi Tim,

I understand that you have a case opened for this issue. While still waiting for those requested files from you, the following document may be of interest:

How to FTP a file from ReportCaster

Have you got a chance to review this manual: WebFOCUS and ReportCaster Installation and Configuration for Windows 7.1.3
Check out Chapter 4, ReportCaster installation.

Hope this helps and please keep all updated on the solution from the case. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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