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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Dashboard requires a run in Dev Studio first

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[SOLVED] Dashboard requires a run in Dev Studio first
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John_Edwards
Virtuoso
posted
I have upgraded from 7.6.0 to 7.6.6 (requires a full reinstall) and now my group view returns a "There are no agents available on reporting server: EDASERVE" error when it attempts to run a report.

Here's the funny thing though -- if I go to Dev Studio and run a report first (which works fine) the dashboard begins to function properly. If I close the dashboard and re-enter, it fails again. It requires a Dev Studio run before it will work properly in dashboard.

Any insight?

J.

This message has been edited. Last edited by: Kerry,



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
Waz
Expert
posted Hide Post
John, is this an upgrade of a server or DS ?

Could your odin file need configuration ??
Could it be pointing to the wrong port ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
John_Edwards
Virtuoso
posted Hide Post
WF Client only.



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
Francis Mariani
Expert
posted Hide Post
This is pure speculation, but have you checked the WebFOCUS Server console for the number of agents ready?

Workspace > Configuration > Data Services > number_ready


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
John_Edwards
Virtuoso
posted Hide Post
The agents are ready to go, and they function correctly once Dev Studio has connected. The basics are all in place. For some reason the dashboard (my guess is that it's some setting or variable in IE) does not have sufficient information to run and the error I'm seeing is a red herring.

Very strange.

J.



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
Francis Mariani
Expert
posted Hide Post
Can you run the same report from MRE?


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
<JG>
posted
Question,

Do do have Dev Studio open when you start the dashboard?

I have seen this problem before when both Dev studio and dashboard are open at the same time (or MRE java app and dashboard).

They appear to be incompatible because of the cookies they set, rewrite and screw up.

The scenario of Opening, closing and opening Dev studio would suggest that this may be the cause.
 
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dhagen
Virtuoso
posted Hide Post
John, I think you will find that Waz is correct on this one. I've seen a few upgrades in the last months where the same thing was happening. Open the WF Client admin console, and goto "Reporting Servers/Remote Services", and check the setting for EDASERVE. The host or port could be wrong.


"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
 
Posts: 1102 | Location: Toronto, Ontario | Registered: May 26, 2004Report This Post
John_Edwards
Virtuoso
posted Hide Post
Good question bud -- no, won't run from the MRE applet either. I get the same behavior where it runs once I've run in Dev Studio. That likely takes Dashboard out of the equation. Here's the url created by the java applet:

http://10.140.5.253:8080/ibi_a...9131765976425414135&

Note that this routine was created when the 7.6.0 client was in place.

The entire focexec in MRE is this one line --
-MRNOEDIT -INCLUDE applicant_startup.fex

This is about as straightforward as it gets . . . unless it's not managing the NT box security . . . it's not challenging me for an ID on the server! That's the heart of it. Dev Studio has a userid set for Client access. It's not serving up a login page.

J.



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
John_Edwards
Virtuoso
posted Hide Post
Ok, so I start the Reporting Server with security off and everything runs hot and straight. So the problem is that the 7.6.6 Client is not playing nice with the 7.6.5 Reporting server. This HAS to be a configuration issue. A 7.6.5 server should work just fine with a 7.6.6 Client.



Right?



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
susannah
Expert
posted Hide Post
i've never known anyone to tackle upgrading the client w/o uping the server as well.
I've seen lots of 'other way 'round' b/c client is so hard and server is so easy.
This is one for the recordbooks, John. Gutsy



In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID
 
Posts: 3811 | Location: Manhattan | Registered: October 28, 2003Report This Post
<JG>
posted
Susannah is quite correct.

Client can be lower than a server but should never be higher than a server.
 
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John_Edwards
Virtuoso
posted Hide Post
.


The Client required a Pre-Prompt setting in the WF_AutoSignon field. All is well now.

Had the error message mentioned security in it somewhere this likely would have taken 30 minutes to fix instead of hours. Lesson learned.

J.



 
Posts: 1012 | Location: At the Mast | Registered: May 17, 2007Report This Post
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