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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED by IB] tscom3 encountered a problem - popups when log on to wf Server

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[SOLVED by IB] tscom3 encountered a problem - popups when log on to wf Server
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hammo1j
Master
posted
Hi

When I log onto the server I get a popup message for each agent that has crashed or has been killed.

"TSCOM3.EXE has encountered a problem"

This is more annoying than critical and we never used to get this.

I think it might be Tivoli monitoring software that was installed sometime in the past.

Does anyone with TMS experience know how I can suppress these messages since it is not absolutely critical to know that TSCOM3 has died but for other services that stop and auto restart after crashing I see this would be very useful.

Regards

John

This message has been edited. Last edited by: Kerry,


Server: WF 7.6.2 ( BID/Rcaster) Platform: W2003Server/IIS6/Tomcat/SQL Server repository Adapters: SQL Server 2000/Oracle 9.2
Desktop: Dev Studio 765/XP/Office 2003 Applications: IFS/Jobscope/Maximo
 
Posts: 888 | Location: Airstrip One | Registered: October 06, 2006Report This Post
Mark Nesson
Member
posted Hide Post
John, I believe the issue is with TMS which is intercepting the agent which has crashed. You can try to do this, run regedit
go to HKEY_LOCAL_MACHINE\SOFTWARE\Information Builders and update the SvDebugger double click on it and add tktrap -v %ld %ld. Let me know what happens.
 
Posts: 2 | Location: New York | Registered: September 16, 2004Report This Post
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