Hi,

I am getting below error, when I am trying to schedule in report caster.

"SU. COMMUNICATION IS NOT AVAILABLE TO CENTRAL DATABASE MACHINE: (EDA 542)"

When I restart the workspace, I can schedule. Once the schedule executes successfully, I get message as "Login Failed".

But there is no problem with Login ID.

Can someone help me to get rid off these messages ?

Thanks,
Vinay

This message has been edited. Last edited by: Kerry,

When you get the SU message, you should go to the web console of the reporting server, Configuration/Special Services/FDS. FDS stands for FOCUS Database Server. You can just restart the FDS. However, if the FDS goes down frequently, you might want to open a case with IBI so that you can trace why that it happening.

You don't indicate where the login message is failing, getting into RC, running the schedule and in the log? Please clarify.

Hi Ginny,

I get logon failure message while loggin into "Report Caster Console".

I just extracted below errors from log file.

Can you please suggest solution, by checking the log. I can't attach complete log.

Here is the error message:

04/26/2010 12:55:55 accepting cmrpip000016 tcp=12.109.231.1:61742
04/26/2010 12:55:56 request by cmrpip000016 to authenticate user
04/26/2010 12:55:56 validating cmrpip000016 u=a21110
04/26/2010 12:55:56 request by cmrpip000016 to test 4 did
04/26/2010 12:55:56 disconnect cmrpip000016
04/26/2010 12:56:01 accepting cmrpip000017 tcp=12.109.231.1:61744
04/26/2010 12:56:01 request by cmrpip000017 for explicit connect to agent (DEFAULT)
04/26/2010 12:56:01 connecting cmrpip000017 u=eda,tscomid=4,sesid=10
04/26/2010 12:56:01 error: failed to connect to 127.0.0.1:13202, 79 Connection refused
04/26/2010 12:56:01 error: xxconnect:no valid ALTERNATE CLIENT node found
04/26/2010 12:56:01 request by t3rp20772 to notify disconnect of sesid=10
04/26/2010 12:56:01 disconnect cmrpip000017 u=eda,tscomid=4,sesid=10
04/26/2010 12:56:11 accepting cmrpip000018 tcp=12.109.231.1:61747
04/26/2010 12:56:11 request by cmrpip000018 to authenticate user
04/26/2010 12:56:11 validating cmrpip000018 u=a21110
04/26/2010 12:56:11 request by cmrpip000018 to test 4 did
04/26/2010 12:56:11 disconnect cmrpip000018

Are you an 'admin'? Only admins can look at the RC console.

Yes, I am Admin