Focal Point
[SOLVED] InfoAssist Properties

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/443102121

May 20, 2009, 06:15 AM
wfuser
[SOLVED] InfoAssist Properties
Hi,

I'm using WebFOCUS 769. I get the following error message when I try to access the 'InfoAssist Properties' link in the client console under the 'Utilities' tab.

"An HTTP 500 error has been returned while processing the web components. The application server log contains information on why this error has occurred. Contact your application administrator or your software vendor support center for further assistance"

I have configured the InfoAssist license for MRE. I checked the edaprint.log file and found some lines like:

cmrpht000013 Unable to locate
05/20/2009 02:25:15 >
But the javascript files exist in the specified path.

I'd appreciate any help!
Thanks.

This message has been edited. Last edited by: Kerry,


Server:WF 766
Platform: AIX 5.3 pSeries 32on64bit
Desktop: Dev Studio 764
May 20, 2009, 08:59 AM
David Glick
Have you done a new install, or an upgrade install? This is a known issue for an upgrade install and will be fixed in the 769_hotfix release. Until that time, and only if you have done an upgrade install, you may edit the mrrepos.htm file in the basedir directory and add the following line as the last line in the

< !--IBIMR_REPOS_BROADCAST-->

section.

The line to add is:

  • IA Preference File

    Make sure it is all on one line in the file.


  • David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    May 20, 2009, 09:00 AM
    David Glick
    Sorry, focal Point interpreted the line as an HTML line and did not display it explicitly. Let me try again:

    "
  • IA Preference File"

    Enter it without the quotes.


  • David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    May 20, 2009, 09:00 AM
    David Glick
    Still bad. I'll need to figure out how to add it.


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    May 20, 2009, 09:10 AM
    GamP
     "<li><A HREF='iapreference_file.xml'>IA Preference File</A>" 

    You meant it to be like this?
    Put it between the code (< / >) tags...


    GamP

    - Using AS 8.2.01 on Windows 10 - IE11.
    in Focus since 1988
    May 20, 2009, 09:33 AM
    wfuser
    Thank you David and GamP for helping me.

    But I've done a new install and this line already exists in the mrrepos.htm file.


    Server:WF 766
    Platform: AIX 5.3 pSeries 32on64bit
    Desktop: Dev Studio 764
    May 20, 2009, 09:51 AM
    David Glick
    I believe I have the secret, thanks Kerry.

    Here is the line:

  • IA Preference File


  • David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    May 20, 2009, 09:52 AM
    David Glick
    One more time:

    <LI><A HREF='iapreference_file.xml'>IA Preference File</A>



    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    May 20, 2009, 10:04 AM
    wfuser
    Thanks David!

    But I've done a new install of WebFOCUS 769 and this line already exists in mrrepos.htm


    Server:WF 766
    Platform: AIX 5.3 pSeries 32on64bit
    Desktop: Dev Studio 764