My dashboard was created using the HTML composer, and it contains 12 frames. Each frame contains a graph or HTML report. Reports use "ON TABLE PCHOLD FORMAT HTML" and the graphs use "ON TABLE PCHOLD FORMAT PNG. The problem is that when the dashboard is run, some of the graphs will not display. The error I receive is below:

Possible Error on: setTemplateFile("/images/tdg/template/ENgradient_combine.txt");

Has anybody had this problem before?

This message has been edited. Last edited by: Kerry,

How did you create the graphs? Did you use advanced graph assistant? For our dashboard, we created separate procedures for each graph and then we 'referenced existing procedure' for our dashboard in html composer. For our graphs we have 'ON GRAPH PCHOLD FORMAT PNG' not 'ON TABLE PCHOLD FORMAT PNG'. Maybe that's the problem?

Advanced graphics was not used. These charts and graphs are pretty vanilla and contain nothing that is complex or out of the norm. All the charts and graphs do contain drill-down, but that is also straight-up and not at all complex. This error does not occur every time I run the dashboard, and I can find no pattern in the items that show or don't show.

yep, we have that too.
as PJ says, make sure its ON GRAPH PCHOLD...
and DO use Advanced Graph Assist, so open your existing ones and work them thru in Advanced (which doesn't seem to work in IE8 , for me anyway...hmmm)
but also, your dashboard page should be a 'container'....in that each of the frames should NOT contain the full request and variable set for the individual programs...but rather just a single call to a single html launch page that itself launches the appropriate fex. so this 'contianer' contains 12 calls to 12 html pages. that's IT.
If you were to have all your request ids and variable sets inside one single dashboard page, then the variables seem to trip over each other.
Build your container 1 frame at a time;

Do you find that if you hit Refresh that all your frames then run fine? that's what we find.