[CLOSED] Active Directory, when I change my network pw and log onto WF it locks id

Focal Point

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/4797004026

May 21, 2012, 12:02 PM

Tara O

[CLOSED] Active Directory, when I change my network pw and log onto WF it locks id

I am using both a test and production environment. I changed my Active Directory password and then logged into webfocus. It appears that wf tried my old password to log onto production (1 client and 2 server) then test (3 client and 4 server). We can only submit 3 failed password attempts on our system so this causes my AD id to be locked. Is there any way around this ? Thanks,
Tara

This message has been edited. Last edited by: Kerry,

May 29, 2012, 12:14 PM

Kerry

Hi Tara,

Per our technicals: if you have not done so, please open a case with Customer Support Services for assistance. You may call 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry