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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [solved] Error on trying to open the Favorites Tab in the Dashboard

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[solved] Error on trying to open the Favorites Tab in the Dashboard
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One of our folks is getting the following error: Unable to perform ViewFavoriteListitemsAction.
Possible Causes: ibi.worputil.Worp_Exception: (Unable to load 'List items'data) undefined.

Has anyone seen this before?

This message has been edited. Last edited by: RLPhelps,


Ronald L. Phelps
 
Posts: 8 | Location: Kennedy Space Center, Florida | Registered: July 01, 2003Report This Post
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Hi Ronald,

To better understand the problem, can you please let us know the following:

* What actions he is performing leading up to the error?
* Are there any other errors?
* Has this environment been migrated from another version?
* Can he check the servlet/BID trace and app server log for any errors?

Cheers, Smiler
Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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