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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     problem running reports from Dev Studio

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problem running reports from Dev Studio
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JZMSH
Member
posted
Hi,

When I run any reports on my Unix server through developer Studio (through data server -> EDASERVE), from my desktop, it just opens a blank IE window. When I try the same report through a URL or thru homepage.jsp, the report is running fine. It happens after our Unix admin messed up my admin account's right. Anybody know which folder/file I should look the permission right and how to fix this problem?
 
Posts: 28 | Registered: October 26, 2006Report This Post
GinnyJakes
Expert
posted Hide Post
JZ,

It looks like everyone is ignoring you. So let me try out some suggestions.

But first, please update your profile signature with your product suite, release, and platforms so that we can better help you.

Now, if your program is running from a browser and not Dev Studio, the first place I would look for a problem is within DS itself as opposed to the reporting server. But first, we need to answer a few questions.

Do you have security turned on in the reporting server?
Do you have a default id stored in the client for EDASERVE.
Are your credentials stored in Show Environments?
Have you run a trace from Dev Studio (wfscomtrace.exe in the DS\bin directory)?

Let us know and maybe we can help you further.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
JZMSH
Member
posted Hide Post
Ginny,

To answer your question:
1. No, we don't have security turned on in the reporting server.
2. Yes, I have a default id as the admin account stored in the client for EDASERVE.
3. Yes, credentials are stored in the show environments.
4. Yes, I ran the trace from dev studio when the problem started.

Julie
 
Posts: 28 | Registered: October 26, 2006Report This Post
GinnyJakes
Expert
posted Hide Post
quote:
But first, please update your profile signature with your product suite, release, and platforms so that we can better help you.


Julie,

Thanks for the answers. Did the DS trace show anything?

If you don't have security turned on in the reporting server, you don't need to store credentials in Show Environments. And I made the assumption that you are running from Data Servers. If that is not correct, let me know.

If the DS trace doesn't show an error, the only other thing I can think of, off-hand, is for you to check the permissions on the focexec and directory where it resides. Make sure that 'world' has read permissions. Let me know if you need more detail on this.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
JZMSH
Member
posted Hide Post
Hi Ginny,
The trace doesn't show an error. I was working with WF tech support person on the phone this morning and we fix the problem by swithing Message viewer OFF when run the report from Dev Studio. But we still don't have any explaination about the problem as my prod server runs fine eith use message view OFF or ON from dev studio.
I still believe this is the permssion issue. But right now, I will leave it alone.
Thanks for your help!

Julie
 
Posts: 28 | Registered: October 26, 2006Report This Post
StuBouyer
Guru
posted Hide Post
Julie,

Please make sure that the server has been added to the list of Trusted sites or Intranet (not IntErnet) sites in IE.

This generally overcomes the issue you are seeing.

Cheers

Stu


WebFOCUS 8.2.03 (8.2.06 in testing)
 
Posts: 253 | Location: Melbourne, Australia | Registered: February 07, 2007Report This Post
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