August 04, 2008, 01:45 PM
LEX-IATechsupport trouble
Hello all,
Quick question: I'm getting an error while searching on techsupport. Is anyone else getting an error?
http://techsupport.informationbuilders.com/completeaAugust 04, 2008, 02:05 PM
GinnyJakesYes. It looks like their server is down.
August 04, 2008, 02:06 PM
LEX-IAThanks/Merci Ginny
August 04, 2008, 03:04 PM
KerryHi Lex, Ginny, and all,
FYI, we are experiencing some issues with the server. The support team has been working on this one. I will keep you all posted once everything is fixed. Sorry for the inconveniences.
Cheers,
Kerry
August 04, 2008, 03:57 PM
KerryHi all,
FYI, techsupport.ibi.com should be up now. Please let us know if you still experience any difficulty, and sorry again for the inconvenience.
Cheers,
Kerry
August 05, 2008, 11:49 AM
LeahIB actually sent out a message regarding the sytem having issues and being back. But it didn't come out in the focal point. Maybe it would be nice if they could, as not all persons get the support messages direct from IB.