December 08, 2004, 04:43 PM
<chris>Looking for helpdesk scripts for debugging WF
I'm not sure if the world of developers have this, but I'd thought I'd ask.
I'm looking for a script that your helpdesk uses to do a level one debugging of their in-house WebFOCUS application. I'm trying to build a template of common questions helpdesks are instucted to ask when someone calls in with a problem with their WebFOCUS report.
Thanks!