I have a report with AHTML output. It is running fine for every one but one user. I have asked her to clear cache, restart etc.. but on the browser toolbar it is displaying 'Webfocus Active Report Error' and nothing is coming up. If I run the same report on mine or on any other computers it is running fine. Any idea what is causing this to happen? Thanks for any help...
Dreddy.This message has been edited. Last edited by: Kerry,
Prod: WebFOCUS 8.1.05 on Win 10 Test: WebFOCUS 8.1.05 on Win 10
December 03, 2010, 10:55 AM
Tony A
What browser is she using? Does the browser have JavaScript enabled?
Just a couple of questions to be thinking of.
T
In FOCUS since 1986
WebFOCUS Server 8.2.01M, thru 8.2.07 on Windows Svr 2008 R2
WebFOCUS App Studio 8.2.06 standalone on Windows 10
December 03, 2010, 11:10 AM
dreddy_23
We all are using IE 7. She did run this report before. No major changes occured beside we upgraded from 7.6.4 to 7.6.11.
Prod: WebFOCUS 8.1.05 on Win 10 Test: WebFOCUS 8.1.05 on Win 10
December 03, 2010, 04:50 PM
Enigma006
If she has automatic updates enabled on her laptop, IE gets updated sometimes and advanced settings get set to default few times. Please check the browser settings of that laptop or compare it with one that is working..if she has Dev Studio, just try to run simple CAR run in AHTML format and see what comes up..thanks..