Hi, I have created a Reporting Object which exposes some of the columns for the end user to report upon.
I get the report output fine with preset filters , when the user tries to set a filter criteria using the "Selection criteria". If the user tries to retrieve the values of a particular column, he gets the error "Failed to retrieve values". I am not able to find out the cause. Also sometimes I could able to retrieve the values and specify the criteria. Is there anyone who faced similar problem. Please let me know how to solve this. I tried focalpoint but not able to find a solution. Please see the screen shot attached. This message has been edited. Last edited by: Kerry,
WF 8.0.0.9 Database : oracle
CURRENT: WebFOCUS 8.0.0.9 /oracle 11 i
July 20, 2009, 03:08 PM
Kerry
Hi Srinivasan,
Has this issue been resolved? If not, the suggestion will be to open a case with Information Builders' Customer Support Services for assistance, since your application will require debugging and a case will help to find out what the problem will be.
To open a case, you may either call at 1-800-736-6130, or access online at InfoResponse.
Cheers,
Kerry
Kerry Zhan Focal Point Moderator Information Builders, Inc.