Focal Point
[SOLVED] Alert fails when scheduled

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/5517075486

November 14, 2016, 02:49 PM
Squatch
[SOLVED] Alert fails when scheduled
I have an Alert set up that runs correctly when manually started (by double-clicking on it), but fails when it is scheduled to run (It is supposed to send a report by email using a distribution list).

The Schedule's log file has a "Failed with Runtime Exception" error message. I have been looking through other WebFOCUS log files, but so far have not been able to determine the cause of the error.

Does anyone have experience in troubleshooting Schedule errors?

This message has been edited. Last edited by: Squatch,


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
November 14, 2016, 03:36 PM
Tom Flynn
Hey Squatch,
Everything Published, including the distribution list?
Tom


Tom Flynn
WebFOCUS 8.1.05 - PROD/QA
DB2 - AS400 - Mainframe
November 14, 2016, 03:47 PM
Squatch
Yes. The alert, the schedule and the distribution list are published.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
November 14, 2016, 03:51 PM
Squatch
The report to be emailed is also published.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
November 14, 2016, 03:54 PM
Tom Flynn
Our lists work fine, they are formatted as:
person@university.edu

No semi-colon - yours?


Tom Flynn
WebFOCUS 8.1.05 - PROD/QA
DB2 - AS400 - Mainframe
November 14, 2016, 04:02 PM
Squatch
My list is the same.

I just tried getting rid of the distribution list and emailing directly to myself. Same error.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
November 14, 2016, 04:08 PM
Tom Flynn
OK, that was next. May have to reboot RC, and I'm sure the fex is in the APP PATH. Try logging off and back on as well...
Outside of these, don't want to keep guessing...
Tom


Tom Flynn
WebFOCUS 8.1.05 - PROD/QA
DB2 - AS400 - Mainframe
December 15, 2016, 11:56 AM
Squatch
This issue was resolved after upgrading from 8.1.05 to 8.1.05M.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs