Hey folks, a curious one.

I have users that can access multiple dashboards, so when they log in to the BID it presents them with their menu of group views. If they pick view A, then hit the Back button in their browser to return to the dashboard menu, then select another group view they get returned to view A regardless of their selection. It appears to be a caching issue maybe.

Anyone else deal with this one yet? This is on 7.7.04.

J.

This message has been edited. Last edited by: John_Edwards,

Update -- this forum entry appears to cover the same issue, is marked Solved but there is no solution in it:

http://forums.informationbuild...971057331/m/88610167

Pro tip -- use the Search box on the top of the techsupport.ibi.com page instead of the search feature in the forums. The former led me to this remarkably similar forum entry, the latter did not.

Further update -- "This is expected behavior."

This from tech support on 12/20/2012 here -- https://techsupport.informatio...om/sps/82862515.html

I think in this particular case "expected behavior" is very much dependent upon your point of view, as the user is clicking on a distinct url for each view in the menu.

These are the kinds of issues that are very hard to explain to customers.

If anyone has figured out a way to get around this I'm all ears.

J.

This message has been edited. Last edited by: John_Edwards,

We instructed users to click on the "Views" link once you are in a Dashboard to switch to a different dashboard.

Yeah, my user base is scattered across the state so that will be harder than in most situations.

The bug was found by the Program Manager so that adds a bit of complication to it as well.

Thanks for responding.

J.

Update -- IB is looking into completely disabling the ability to "Back" onto the menu page from a called dashboard. Ticket is open, IB is researching.

J.